However, If you feel your mouse is having issues we first suggest trying the mouse on another computer to insure the issue is with the mouse and not something within the computer system. Razer products are designed to work well beyond when the warranty has expired. My Razer mouse is out of warranty and is not working. Some other surfaces can cause the mouse feet to wear excessively and rapidly. To get the ultimate experience in movement and control, we highly recommend a premium mouse surface from Razer. Do not scrub the surface of your Razer mouse. To clean the body of your Razer mouse please take a monitor wipe and use gentle wiping motions. We cannot say with certainty what type of dirt and debris may be on your product, or how certain cleaning products may react with it, but we have had good luck cleaning Razer products using commonly available monitor cleaning wipes. Let the sensor dry for 5 minutes before attempting to use it. You can clean the sensor using a Q-Tip lightly coated with rubbing alcohol. Please stay up-to-date on our latest driver releases on How do I clean and maintain my Razer Mouse for optimum performance?īefore attempting any type of cleaning on your mouse, please unplug it from your computer. Our team is currently looking into supporting this feature. Thank you for bringing this to our attention. I cannot bind any mouse button to activate FRAPS screen capture or recording.
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